Order Processing:
We process non-engraved in-stock orders same day when order received before 2:00 PM EST.
Orders of in stock item with engraving ship next morning. We accept Visa, Visa Debit, Mastercard, Mastercartd Debit (for E-Transfer please contact our office directly to arrange payment).
Transit Time:
Order transit time 1 to 6 business days after order processing depending how close shipping address is located to Greater Toronto Area. Delivery to the northern territories may take up to 10 business days.
Shipping Method:
The Space Pen® Canada Online Store ships using Expedited Canada Post.
Shipping cost is flat rated starting at $17.95. Free shipping is available on minimum order sizes calculated at checkout and range from $69 to $89 depending on where in Canada shipping address located. NOTE: In order to prevent Pressurized Space Pen products and refills from premauture malfunction while in transit it is a mandatory requirement that product ships in protective carton box packages only.
Order Update:
Once your order is processed for shipping, your online order status will update from Awaiting Fulfilment to Shipped.
To obtain tracking number, click Account and select Orders.
Questions:
If you have questions, we would be happy to assist you. Please call our Consumer Service Department at 905-753-2020 – Monday through Friday - between the hours of 9:00 AM and 5:00 PM EST.